Terms & Conditions
Terms and Conditions
Solillas accepts Visa, Mastercard, Amex, Paypal, Stripe Payments, Google Pay and Apple Pay.
Purchases made will be charged in Pounds Sterling (£).
We are able to dispatch goods to addresses other than the billing address of the cardholder. We operate an address verification system (AVS) for your security.
We will send a confirmation email to the address provided during the checkout process once we have received your order.
All shoes are sold in EURO sizes, with UK size provided as a guide.
We aim to dispatch your order within a maximum 5 working days, although in many cases orders are shipped next working day.
Free delivery on purchases is valid for UK mainland deliveries only. This free delivery offer is for a limited time only.
HOW ARE ITEMS DELIVERED?
UK: Items are sent by a variety of corueires including Royal Mail and MyHermes.
If you are unhappy with your goods, you may return them to Solillas for a full refund of the purchase price (excluding P&P). Products must be returned to us within 14 days of receipt. Goods must be returned in an unworn state. Please complete the returns slip provided in your parcel and send to the address provided.
We can only refund the card you originally used for payment.
For goods received that are not as ordered or are faulty (unworn), please email us at firstname.lastname@example.org stating the order number and nature of the problem.
All payment card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. In addition, in the interests of preventing fraudulent use of credit, debit and charge cards, Solillas validate the names, addresses and other information supplied during the order process against commercially available records. A third party may also be instructed to complete these checks. By ordering from the www.solillasoutlet.com website you consent to such checks being made. All information provided will be treated in accordance with the Data Protection Act 1998. These measures are taken as extra protection for you, to ensure your online shopping experience with us is as safe and secure as possible.
RIGHT OF REFUSAL
Solillas reserves the right to refuse any order.
Registered in England No 6921878
VAT No GB 987 7061 66